Is that not one of the poor reasons why so many business owners are, well, losing their business. They keep on losing their client records. Or if they are not client records as such, they are what would usually be defined as client referrals with the potential to add to the business’s books. This is tantamount to blatant absentmindedness under sheer pressure, resulting in chaotic disorganization. No business, small or large can afford to be in this state.
And how many times in the past have current (soon to be exiting) clients and past clients heard the oldest excuses in the book. Sorry, we seem to have lost your file. Your file is being traced as we speak. We (or our systems) are currently experiencing overloads and we’ll get right back to you. So sorry, but those kind of excuses do not wash anymore. Just ask any business handler or manager who has lost a profound amount of information.
It is tantamount to losing blood which the body needs to sustain itself. Going forward this does not need to happen to do. A number of things can be put right. New tools can be purchased for a song, exponentially at least, and one of the packages that can be acquired is your online appraisal software. Go to it like there’s no tomorrow. Not a moment needs to be lost. Soon, it can be back to business as usual for you.
The day after tomorrow you can start keeping in touch with all clients on an existing database which throws up updates and reminders on a regular basis. Records are never lost, but at the same time all client information is kept up to date so that, of course, clients never get lost.